Taxi and concierge — Disneyland Hotel

Set directly above the park gates, the Disneyland Hotel hosts guests for whom every minute counts.

Concierge mission at Disneyland Hotel, near Disneyland Paris
What we do here

Disneyland Hotel

The Disneyland Hotel sits literally at the entrance to Disneyland Park, making it the most central property in the area. That privileged position comes with a trade-off: the drop-off lanes are extremely busy at park opening and closing times, and waiting in a car can take a while. We plan our interventions around this and favour quieter windows whenever your request allows it.

The missions we handle most often here involve items to be recovered before a departure: a passport left behind at a previous hotel, business documents, a phone or a charger. Next come urgent deliveries to the room or the front desk — everyday essentials, baby supplies, over-the-counter pharmacy items — and orders tied to a special occasion: a bouquet, a birthday cake, a gift to be handed over discreetly.

Make a request

A real example: a guest whose flight left Roissy late in the day had left his passport at the Paris hotel where he had stayed the night before. After checking with the establishment and confirming the hand-over conditions, we collected the document and brought it to the Disneyland Hotel reception that afternoon. This kind of mission always depends on the holding establishment's agreement and on our availability at the time of the request.

For any mission involving a purchase on our part, the amount is settled in advance via a secure payment link, before we buy anything. The intervention fee itself is confirmed to you before you commit.

Practical information

Disneyland Hotel — access and distances

Town
Chessy (77)
Disneyland Paris parks
about 0.2 km
Val d'Europe / La Vallée Village
about 4 km
Marne-la-Vallée–Chessy station
about 0.5 km
Roissy-CDG airport
about 40 km
Orly airport
about 55 km
Good to know
Hotel located above the park entrance gates

Approximate road distances, excluding traffic conditions. Actual journey times vary considerably around park opening and closing hours.

Frequently asked questions

FAQ — Disneyland Hotel

Hand-over follows the hotel's own rules: most often at reception or in person in the lobby. We cannot access guest floors without the hotel's agreement and without you being present.

The journey is roughly forty kilometres. Real duration depends heavily on traffic on the A104 and A1; we recommend a comfortable margin before a flight and confirm the pick-up time when you book.

Need something at Disneyland Hotel?

Tell us what you need: we check feasibility and confirm the price before any intervention.

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