Taxi and concierge — Airbnb rentals and holiday apartments
With no reception and no concierge on site, a holiday rental leaves you alone with the unexpected. That is exactly where we step in.

Airbnb rentals and holiday apartments
The Disneyland Paris area counts thousands of short-term rentals: apartments in Serris and Val d'Europe, houses in Bailly-Romainvilliers and Magny-le-Hongre, studios in Chessy and Montévrain. These properties offer space and a kitchen, often at a lower rate than the park hotels — but they have no reception, no luggage storage and no concierge.
In practice, that means nobody can take a delivery while you are out, hold a bag between check-out and your evening train, or hand you an item you left behind after departure. A parcel delivered in your absence goes back, and something forgotten and noticed from the airport becomes very hard to recover.
Make a requestWe take on that role for you: groceries delivered before or as soon as you arrive so you don't have to head back out to a supermarket after hours on the road, essentials during the stay, baby supplies, purchases made at La Vallée Village, or the recovery of an item left in the property — subject to the owner's or manager's agreement.
We also handle transfers to and from stations and airports, with pick-up at the exact address of the property rather than at an approximate meeting point. Give us the full address, the floor and access details when you enquire.
Airbnb rentals and holiday apartments — access and distances
- Town
- Serris, Chessy, Montévrain, Bailly-Romainvilliers, Magny-le-Hongre (77)
- Disneyland Paris parks
- varies by property
- Val d'Europe / La Vallée Village
- varies by property
- Marne-la-Vallée–Chessy station
- varies by property
- Roissy-CDG airport
- about 42 km
- Orly airport
- about 57 km
- Good to know
- No reception, no luggage storage, no concierge on site
Approximate road distances, excluding traffic conditions. Actual journey times vary considerably around park opening and closing hours.
Our missions at Airbnb rentals and holiday apartments
FAQ — Airbnb rentals and holiday apartments
This is one of the reasons our service exists. We agree a slot when you are there, or a hand-over elsewhere — at the station, at the park, or at any address you choose in the area.
Contact the owner or manager first to confirm the item has been found and that they will release it to a third party. We then handle the collection and hand-over on the terms agreed.
Yes, if access to the property is possible at the agreed time or if you are already on site. Many families send us their list the day before they arrive.
Need something at Airbnb rentals and holiday apartments?
Tell us what you need: we check feasibility and confirm the price before any intervention.